Chatwoot
- About
- Open-source customer support platform. Open-source alternative to Intercom and Zendesk.
- Catalogue
- No. 174
- Category
- Business
- GitHub stars
- ★ 0
Overview
Chatwoot is an open-source, self-hostable customer support platform and an alternative to Intercom and Zendesk. It brings every customer conversation into one inbox, whether it comes from live chat on your website, email, social media or messaging apps.
What it does well
Chatwoot supports live chat, email, Facebook, Instagram, WhatsApp, Telegram, SMS and more in one inbox. Captain, its AI agent, drafts and automates answers. It includes a help center for articles and FAQs, private notes and mentions for the team, labels and keyboard shortcuts.
Why it’s in the collection
Chatwoot replaces the per-seat support tools most startups pay for, with live chat, inbox and help center in one app. Its core is MIT-licensed.
On GitHub
- Stars
- 0
- Forks
- 0
- Commits
- 0
- Repository
- chatwoot/chatwoot
Languages
- Ruby 50.5%
- Vue 24.8%
- JavaScript 22%
- HTML 1.6%
- Other 1.1%
Compared with
IntercomCustomer messaging and support platform.
ZendeskCustomer service and ticketing platform.
ZammadNo. 175Open-source helpdesk and ticketing system.
See every open-source alternative to Zendesk in the collection.
